
1. Does Clash Graphics ship to PO Box addresses?
No. Our shipping service, UPS, will not ship to PO Box addresses and therefore, we cannot ship to a PO Box.
2. Does Clash Graphics offer split shipments for the same order?
You cannot ship one order to two different places. For example, job number 001 and 002 will get a shipping address each but job number 001 cannot ship to two different places.
3. Can Clash Graphics drop ship a package to my customer?
Yes. We can drop ship a package to your customer. state this in the comment window when placing your order that you need the job to "ship blind" and Clash Graphics information will not e on the order.
4. Does Clash Graphics offer a pricing or weight guide for shipping?
We do not provide a pricing or weight list. But email
info@clashgraphics.com for any specific questions on shipping.
5. What type of shipping services does Clash Graphics use?
We currently use UPS and Delta Cargo to ship our packages.
6. Can I use my own shipping account?
Unfortunately at this time, we do not offer that option. All orders must be shipped out using our Clash Graphics shipping account.
7. Does Clash Graphics provide special boxing if requested?
We cannot split a job into mutiple boxes. Our standard double corrugated boxes will be used to ship your orders.
8. Does Clash Graphics combine shipments?
No, we do not combine shipments because each order is processed on its own.
9. DoesClash Graphics provide shrink wrapping?
We do not provide shrink wrapping as a service.
10. If I am outside the US, am I responsible for paying UPS the custom fees?
Yes. All international customers are responsible for paying the custom fees (ie: taxes, duties, etc.) to UPS upon receiving the order. Clash Graphics will only charge our customers for shipping fees.
11. Why is my customer's address not accepted by your web site?
Our web site is equipped with UPS Address Verification system that checks all addresses for accuracy. This assures your package will arrive to the correct location. Please make sure that the address is spelled, abbreviated and submitted with the correct suite, unit, street number, and zip code.
Any packages returned or re-routed in the event that the incorrect address is provided are subject to reshipment fees.
Question
Question
Question
Question
Question
Question
Question
Question
Question
Question
Question
Question
Question
Question
Question
Question
Question